100% Satisfaction Guaranteed Return Policy

We make a promise of distinctive design, exceptional quality, wonderful service and great style. Your satisfaction is guaranteed without reservation.

If you are not fully satisfied with your Kimmeron online purchase, you may return the item in new, unused condition for exchange or complete refund within 15 days of the date received - no questions asked!.

Please email our customer service department at returns@kimmeron.com to obtain a return authorization number and the address where you should send your returns. No exchange or refund will be processed without a return authorization. For your protection, please send all returns via UPS, FedEx or insured parcel post.

Purchases made at one of our retail partners must be returned to that specific retail partner and may be subject to that partner's returns and exchange policies.


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