Ordering
PAYMENT METHODS
We accept VISA, MasterCard, American Express and PayPal.
Please make sure to enter your exact billing information (first, and last name, middle
initial, billing address, and credit card number) as it appears on your credit card
statement.
SALES TAX
Kimmeron, Inc. charges sales tax for orders shipped to Florida. Recipients of
orders shipped to other states are responsible for complying with state and local tax
laws.
HOW TO FIND PRODUCTS
You can search for items on Kimmeron.com in the following ways:
- By category, listed on the upper toolbar ("Women", "Accessories", "Men",
"Clothing")
- By browsing the Categories which can be found on the drop-down boxes.
- By entering a keyword in the "Search" box found on the upper toolbar (silver,
gold, sapphire, etc). This will take you directly to products that match your
criteria.
PROMOTION CODES
KIMMERON promotion codes are redeemed during the ordering process at step two of
checkout. After you enter your billing address information, you will see a box that
says Discount Code. Simply enter your promotion or source code, and when you are
finished, move on to the next section. Your promotional discount will be factored into
your final order upon checkout and will be reflected in your order summary.
TELEPHONE ORDERS
We encourage you to order online for the fastest possible service, but please feel
free to call in your order. Call our studio direct: 917-523-0791, Monday
through Friday 9:00 a.m. - 5:00 p.m. e.s.t.
CANCELLATIONS
Occasionally, orders or parts of an order are cancelled by our system for various
reasons. Some reasons are:
- Item(s) not available.
- Difficulty in processing your payment information.
- Cannot ship to address provided.
- Duplicate order was placed.
- Cancelled due to a customer request.
If your order is cancelled, you will receive an important notice regarding your
order via e-mail which will explain the reason for the cancellation. You will not be
billed for any cancelled items.
